Please give us your feedback
Our customers are our partners and we accompany them
1) I have a project to implement…
• Feasibility studies: Feasibility studies of actions to be carried out to find the solution best adapted to your needs.
• Checking your tools: Complete checking of the tapping or insertion station, based on the 3D design files (CAD) of your blanking/stamping tool. à Avoids all nasty surprises at start-up and guarantees design quality during the integration of your studies.
• Training your teams: Pronic trains your teams in the best use of their tapping solutions. à A key and capital moment in achieving the autonomy necessary for good return on investment.
2) My equipment must be maintained
Once your solution installed, Pronic remains involved and attentive to your needs throughout the life of your tapping units or your in-die insertion system.
• Repair and revision: Our team of experts is at your disposal for all repairs or revisions. We do everything to be reactive and to respond to your requirements within 48 hours (quotation and quickest intervention time).
• Spare parts: We are in a position to supply you all original or compatible spare parts to maintain or repair your tapping units.
• Space MyPronic.net: Log in to your secure personal space. You will have access, on line and 24/7, to the nomenclature of your products and you can request an offer on line.
3) What else do you do?
• Performance improvement: Our teams are competent to improve the performance of your tapping or setting/crimping applications. After detailed analysis, Pronic proposes actions to be carried to optimize your products.
• Access to Bass equipment: With the help of our tap-manufacturing partner BASS GmbH, we bring you an extra service: access to Bass equipment for specific application tests and a complete tapping unit + tap turn-key solution; two Premium providers at the service of tapping application optimization.